Channel Manager eCommerce
Standard ProcessAbout Standard Process:
For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. We value compassion, accountability, respect, and excellence. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.
The Opportunity
Under the direction of the Consumer Channel Manager the eCommerce Channel Manager will be responsible for managing Amazon and other marketplace accounts. This role will drive the strategy, performance, and growth of the eCommerce sales channel for Standard Process’ family of brands.
What You’ll Do
- Manage the relationship with our 3P agency to ensure alignment with business objectives, clear communication, and effective execution of strategies, with a focus on driving continued growth of our Amazon business.
- Guide Amazon advertising strategy (e.g., Sponsored Products, DSP, Sponsored Brands) in partnership with our agency, leveraging their executional expertise and thought leadership to maximize return on investment and accelerate growth.
- Alongside the Consumer Channel Manager, develop and manage the annual operating plan for Amazon, including sales forecasts, promotional planning, and advertising budgets.
- Optimize product content and catalog management to ensure accurate listings, compelling creative, and strong search visibility.
- Provide account management of key tasks such as inventory management, order processing, reporting, pricing analysis, ensuring delivery performance, meeting inventory requirements, etc.
- Build strategic relationships with key technology and business leaders to ensure success.
- Improve sales while minimizing disruption to traditional channels of business.
- Partner with our internal marketing team on content and new product launches.
- Set relevant key performance indicators that align with channel and company objectives.
- Use data and analytics to benchmark performance and to drive strategy/actions to meet objectives
- Work collaboratively with legal team on brand protection initiatives
What You Bring
Education:
- Bachelor of Science degree in Business Administration, Sales, Marketing, or related field
- Master’s degree preferred in a related field of study
Experience:
- 5 to 10 years of experience in related business field
- 3 to 5 years of experience in managing 1P and 3P marketplace relationships
Specialized Knowledge and Skills:
- Solid understanding of the metrics that drive value in an eCommerce business, including traffic metrics, inventory turns, etc.
- Ability to multitask and manage multiple priorities and are comfortable with ambiguity.
Necessary Competencies:
- Collaboration/Consulting
- Customer focused
- Creativity/Innovation
- Analytical/Detail-Oriented
- Time management
- Independent
Travel Requirements
Minimal travel required.
Why Standard Process?
Standard Process is proud to be a top workplace! We offer a comprehensive and competitive benefit package, which includes:
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Competitive salary and annual incentive program
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Comprehensive health care and flexible benefit plan, including pet insurance
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Company-matched 401(k) plan
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Profit sharing plan
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On-site childcare with highly accredited curriculum
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Platinum WELCOA award-winning wellness program, including:
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On-site 24x7 fitness center
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Whole food court
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On-site chiropractic care
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On-site massage therapist
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Personal trainer
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Daily fitness classes
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On-site life coach
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$450 monthly Standard Process supplement allowance
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Paid time off and holiday time
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Educational assistance
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Company hosted outings and events
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Strong community involvement