DescriptionThe Ecommerce Merchandiser is responsible for ensuring our websites are best in class. Daily, they manage the gathering and uploading of product assets and information, making sure that everything is built and fed properly to the websites. They are responsible for updating and maintaining pricing and promotions, ensuring accuracy. They will work closely with the ecommerce, merchandising and marketing teams to deliver top and bottom-line objectives. This is a hybrid role; we work on site 4 days and remotely 1 day, weekly.
Responsibilities:
- Manages all product creation, merchandising, and product enrichment
- Performs daily website updates including product content, photo gathering, image upload management and new item builds to optimize conversion rate and average order value (AOV)
- Performs price changes as needed on both brand and marketplace sites
- Handles requests for ad hoc promo coupon creations for customer service issues
- Work with cross-function teams to implement and schedule regular catalog clean-up for all brands
- Assist in defining and updating efficient workflows for tasks involving greater teams
- Partners with stakeholders to develop navigation and categories to support strategies
- Analyzes category performance to evaluate merchandising efforts, product sell through, and opportunities
- Super-user of content management systems (Salsify, Salesforce, Rithum)
- Optimize online navigation, search results, and product presentation based on analytics (click-path, traffic, AOV, conversion) and A/B testing
QualificationsRequirements:
- 1-2+ years’ experience in onsite merchandising
- Computer proficiency in Microsoft Excel, Outlook, and Word
- Demonstrate the organizational ability to facilitate multi-tasking in a fast-paced environment
- Ability to think both big picture and creatively
- Solution-driven problem solver
- Professional verbal and written communication skills
- Commitment to excellence and full ownership of responsibilities
- Detail-oriented with a strong sense of urgency
- Demonstrates logical analysis and problem-solving skills
Preferred Skills and Industry experience:
- Bachelor’s Degree preferred
- Experience with Photoshop. HTML or other design programs is a plus