E-commerce Project Manager
Nadel International
Full-time
On-site
Culver City, California, United States
$75,000 - $100,000 USD yearly
Why Nadel
Nadel, an internationally renowned creative marketing, promotional products, and merchandise solutions company (www.nadel.com), is seeking an E-commerce Project Manager for our headquarters in Culver City! With over 60 years of experience, Nadel combines the dynamic feel of a startup with the stability of an established leader in the industry.
At Nadel, we’re passionate about what we do—designing and producing innovative materials that drive our clients’ success and transform their businesses. Our unique culture starts with our goal to be great. Simply put, our services are marketing oriented, rather than product oriented. We focus on problem-solving and exceeding client goals while delivering on target and within budget. Join us and see how we make a meaningful impact in our clients' businesses!
The Basics:
Nadel is looking for an E-commerce Project Manager who will provide onboarding and operational support for Nadel’s E-commerce store program implementations. This role will be pivotal in assisting Nadel’s digital solutions and coordinating implementation projects which include operational account setup, documentation of programs and their requirements, onboarding of website programs and interdepartmental partnership building.
Nadel's Programs are web-based solutions used to meet customers’ distribution and fulfillment needs for branded products. The position would report within the Stores & Programs team and the role would require attaining a strong working knowledge of Nadel's digital offering, to the extent of being able to confidently participate in new business opportunities as a Subject Matter Expert. The role would also require managing successful opportunities through to program launch, ensuring timely, accurate, organized management and tracking of program & contract progress & milestones, with status reporting to main stakeholders along with onboarding them prior to program launch.
Responsibilities:
- Oversee project management of new client webstores (onboarding, managing timelines, milestones, approvals, etc.) to ensure successful launches of stores, microsites, and web-based programs.
- Manage and document invoicing, billing, and financial coordination for store setup, development, ongoing hosting/platform fees, and additional charges.
- Administer Nadel’s proprietary platform, managing store setup, domain ownership, security details, platform capabilities, and integrations.
- Track, document, and communicate all requests for new web-based projects, including custom development, surveys, contact/order forms, and RFP technical guidance.
- Support internal teams and clients by providing expertise on store operations, fulfillment, inventory, system alerts, and platform improvements.
- Manage external vendors, developers, and technology solutions, ensuring proper maintenance, client requests, security, and implementation of new programs.
- Oversee external databases, payment systems, email marketing platform connections, reporting tools, and data pipelines for store performance monitoring.
- Develop internal marketing materials to support e-commerce programs, including decks, one-sheets, and instructional tools.
- Maintain accurate records of all stores and programs, including domains, security, platform capabilities, special implementations, and client details.
- Monitor and manage alert systems for downtime, follow-ups, and platform improvement recommendations.
- Assist with exploring new technology solutions to improve current programs and develop new revenue streams.
- Oversee internal (Nadel IT) and external software integrations, including store-to-warehouse connections.
Requirements:
- 4+ years experience interfacing confidently with senior executives, customers, salespeople, finance, and/or operations staff.
- Excellent communication, critical thinking, problem-solving, and project management skills.
- Excited about web, e-commerce, mobile, digital transformation, and the overall customer experience.
Salary range: $75,000-$100,000 depending on experience
Nadel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may read Equal Employment Opportunity is the Law by clicking on the corresponding link.
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