Position Summary: This position is responsible for Terlato’s eCommerce and custom platforms, both public-facing and internal. This position will lead the eCommerce needs for the information technology department via collaborative relationships with the business and our partners. The ideal candidate will have a deep knowledge of the many aspects of the direct-to-consumer (DTC) development lifecycle including but not limited to production setup, best practices, eCommerce/DTC, and custom development. This position is also responsible for managing the development and maintenance of our various Brand websites.
Position Responsibilities:
- Build and maintain web-based environments for the enterprise
- Maintain the operations of all web systems to ensure availability and security
- Build and maintain Salesforce application environments
- Build and maintain Drupal application environments
- Partner with our Point-of-Sale software provider
- Work with third-party vendors and consultants on developing solutions
- Troubleshoot and resolve any IT service issues related to the job space
- Partner with the business to design & develop sites that can be used across our marketing and DTC areas
- Partner with the infrastructure team to troubleshoot and resolve network or security related issues
- Ensure compliance with the Americans with Disabilities Act (ADA) in all relevant environments
- Understanding of privacy regulations, fraud prevention, and compliance with ADA standards
- Leverage optimization techniques to maximize the efficiency of all systems
- Additional duties as assigned
Qualifications:
- BS in Computer Science or equivalent experience
- 7+ years experience of web development language, custom coding, and theming
- Knowledge of DNS management.
- Knowledge of eCommerce Platforms Salesforce a plus
- Knowledge of Drupal a plus
- Knowledge of CSS, Java Script, and PHP
- Scripting experience
- Familiarity with REST & Json
- Knowledge of Email authentication protocols (DMARC, DKIM, etc.) eCommerce experience a plus
- Understanding of SEO, SEM, email marketing, and UX/UI best practices
- Understanding of AI
- Reports to Chief Information Officer
Personal Skills and Qualities:
- Strong logical and analytical thinker
- Team player and a team builder
- Strong verbal and written communication skills and ability to be comfortable discussing systems with business users
- Attention to detail
- Able to find root causes of problems and quickly determine efficient solutions
- Can anticipate risks and mitigate in the moment
- Ability to manage many different jobs and meet deadlines
- Comfortable under high-stress and exhibits poise and focus