Digital & eCommerce Manager

Shape the Next Generation of Vacations!
Welcome to Evermore Orlando Resort—the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore Orlando Resort is an expansive and technically complex property spanning 1,100 acres with multiple operational components. The resort integrates resort-owned vacation rental homes, large-scale water features, and extensive recreational infrastructure. The eight-acre Evermore Bay lagoon includes advanced water treatment, circulation, and safety systems that require continuous monitoring. Two championship golf courses, numerous pools, water sports facilities, and a wide range of amenities, including pickleball courts, event spaces, and dining venues, further enhance the offerings. This diverse environment demands sophisticated engineering oversight to ensure optimal performance, safety, and reliability across all systems

If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Key Responsibilities:

• Proactively collaborate with multiple stakeholders to produce a comprehensive digital marketing strategy of all owned channels including evermoreresort.com, all Evermore social platforms, CRM, brand app, and lead generation.
• Develop an audience-first digital customer journey with relevant and curated content.
• Create editorial plans and content calendars to support business objectives.
• Constantly incorporate learnings from analytics into the development of new content.

• Monitor trends, competitor news, industry developments, and identify opportunities for content and thought leadership.
• Web/App:

• Ownership of all content, accuracy, and updates of brand website and app.
• Ensure online content supports search engine optimization (SEO) goals, our brand standards, web style guidelines, and legal and compliance requirements.
• Align with partners including software engineers, business stakeholders, UX designers and more to ensure end results meet strategic objectives.
• CRM:
• Manage all aspects of email, SMS, and push campaign production with accuracy, including content creation and copywriting, segmentation and targeting, and campaign reporting.
• Social:
• Develop comprehensive and differentiating social media marketing strategies to cultivate and build our social media communities on all platforms including Meta, Instagram, YouTube, Pinterest, and LinkedIn collaborating with our agency for execution.
• Collaborate with agency to ensure paid and organic content is integrated and working together to achieve objectives and improve performance

Requirements:

• Digital Channel platform experience – Meta, TikTok, YouTube, Streaming, Snapchat, LinkedIn, SEO, and others.
• Experience with email service providers and/or cross-channel campaign management platforms.
• Experience with CMS systems.
• Experience using Google Analytics to analyze channel performance.

• Results-oriented and data-driven with ability to translate complex data into actionable insights.
• Exceptional interpersonal and communication skills, with the ability to clearly and concisely articulate the rationale behind the methodology that goes into performance media strategy.
• Ability to build strong, positive relationships with a diverse group of employees and departments.

Education, Skills, and Experience:

• 7-10 years of experience in customer facing digital marketing roles required.
• Bachelor’s degree in Marketing or Communications
• Master’s degree preferred.
• Excellent written and verbal communication skills.
• Ability to build strong, positive relationships with a diverse group of employees and departments.
• Ability to work independently with minimal supervision.
• Ability to function well in a high-paced and at times stressful environment.
• Outstanding organizational, attention to detail, and problem-solving skills.
• Proficient in Google Business, Microsoft Office Suite or similar software.
• Creative thinking and a passion for marketing.
• Enthusiasm for the hospitality and resort industry is a plus.

Physical Requirements:

• Able to safely lift, pull and push up to 15 pounds.
• Able to stand, walk, stoop, kneel, bend, and reach periodically.
• Able to sit and use the computer for hours at a time.
• Subject to environmental conditions, work activities can occur inside and outside.
• Visually look at a computer for extended periods.
• Repetitive hand motions, such as typing.

Our Work Culture & Environment:  We foster a workplace culture that is neighborly, innovative, appreciative, authentic, and team-oriented. Our environment encourages creativity, collaboration, and entrepreneurial thinking, ensuring that every team member contributes to crafting unforgettable resort experiences.

At Evermore, your role isn’t just a job—it’s a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We’re building a whole new class of hospitality in Orlando, so we’re looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you’ll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. 

Are you ready to join the team that’s redefining how to vacation? Join us today!  We can’t wait to meet you! 

EOE/M/F/D/V

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