Director of Client Services, eCommerce
Luminize
Full-time
On-site
San Diego, California, United States
$150,000 - $225,000 USD yearly
š Help Brands Win on Amazon - and Love Where You Work
š Role: Director of Client Services, eCommerce
š Location: San Diego, CA 92101 (Onsite at Symphony Towers)
š° Compensation Range: $150,000-$225,000 DOE
At Luminize, we help brands win, and as one of the top 5 Amazon sellers in the US, weāreĀ looking for top performers to grow with us.
Weāre shaping brand stories, driving scalable growth, and setting new standards for what performance looks like on the worldās biggest retail platform. Weāre looking for a Director of Client Services, eCommerce to lead our Brand Management, Content, and Advertising departments.
If you want your next move to mean more - more ownership, more growth, and more impact - weād love to meet you!
šÆ What Youāll Be Doing
This role requires a dynamic leader with extensive experience in Amazon services, strong people management skills, and a proven ability to drive operational efficiency and client satisfaction, including:
š Youāll be based in Symphony Towers, one of San Diegoās premier office spaces that offers:
Our office is designed for comfort, productivity, and collaboration, featuring:
š Benefits & Perks
Our people are our #1 priority. Our benefits include:
šµ Compensation Transparency
Weāve listed a broad salary range of $150,000-$225,000 /year to account for varying levels of experience, skill sets, and leadership depth. Where you land in the range will depend on how your background aligns with this role.
Weāre committed to compensating based on value and impact, not just years on paper, andĀ weāre happy to have open conversations throughout the process.
š Growth & Career Opportunities at Luminize
At Luminize, growth isnāt just something we drive for our clients; itās our mindset and a bigĀ priority for our people.
We offer clear career paths and leveling guidelines so you always know where you stand,Ā whatās next, and what skills and experience you need to get there. From day one, youāll haveĀ visibility into advancement opportunities and what it takes to grow into leadership,Ā specialization, or other cross-functional roles.
Weāre proud of our strong track record of promoting from within. Many of our team leads andĀ
managers started in independent contributor roles and grew by consistently showing initiative,
curiosity, and impact. We only hire externally when needed, because we believe the best future
leaders are often already here.
Youāll also benefit from:
If youāre excited to take ownership and grow, both in your craft and your career,Ā youāll be in good company here.
Ā Ā About Luminize
Luminize is a full-service Amazon growth partner helping brands achieve next-level success inĀ a competitive digital marketplace. From creative strategy to advertising and analytics, weĀ combine expertise and hustle to fuel results for brands in CPG, health, wellness, beauty, andĀ Beyond.
Weāre not your typical agency, and we like it that way. We operate with transparency, celebrateĀ wins often, and treat every brand like itās our own.
If youāre ready to work with great people, do work that matters, and keep growing, weād love toĀ meet you!
š Apply now and letās grow together!
š Role: Director of Client Services, eCommerce
š Location: San Diego, CA 92101 (Onsite at Symphony Towers)
š° Compensation Range: $150,000-$225,000 DOE
At Luminize, we help brands win, and as one of the top 5 Amazon sellers in the US, weāreĀ looking for top performers to grow with us.
Weāre shaping brand stories, driving scalable growth, and setting new standards for what performance looks like on the worldās biggest retail platform. Weāre looking for a Director of Client Services, eCommerce to lead our Brand Management, Content, and Advertising departments.
If you want your next move to mean more - more ownership, more growth, and more impact - weād love to meet you!
šÆ What Youāll Be Doing
This role requires a dynamic leader with extensive experience in Amazon services, strong people management skills, and a proven ability to drive operational efficiency and client satisfaction, including:
- š Department Oversight
- š¤ Team Leadership
- Ā Operational Efficiency
- Ā People Management
- Ā Strategic Initiatives
- š Training and Development
- š§ Extensive experience in Amazon services, particularly in Brand Management, Content, and Advertising roles
- āļø Advanced understanding of Amazonās platform, tools, and strategies
- Ā Proven leadership experience, including managing multiple departments or large teams
- š„ļø Excellent client relationship management skills, with a focus on retention and satisfaction
- Ā Experience in process improvement and driving operational efficiency
- š Bachelorās degree in Marketing, Business, or related field (or equivalentĀ experience)
š Youāll be based in Symphony Towers, one of San Diegoās premier office spaces that offers:
- Stunning views of the city and coastline
- Free access to the building gym
- Discounts at restaurants and cafes in the tower
- Secure bike racks in the building and 24/7 paid parking in a nearby downtown structure
- Close walking distance to 100+ of the top bars, restaurants, and coffee shops
Our office is designed for comfort, productivity, and collaboration, featuring:
- Ergonomic standing desks and high-quality workstations
- A fully stocked snack bar, espresso machine, and cold drinks
- A welcoming team lounge area and sunny workspaces
- A clean, modern space where we can do our best work together
š Benefits & Perks
Our people are our #1 priority. Our benefits include:
- Multiple medical plan options through Anthem Blue Cross
- Dental & vision insurance (including orthodontia and annual exams)
- Pet benefit program with savings on vet care, products, and services
- Paid vacation (accruing up to 120+ hours/year with rollover and cap)
- Paid holidays annually
- Coverage for spouses/domestic partners and dependents under 26
- Benefits begin on the first of the month after your hire date
šµ Compensation Transparency
Weāve listed a broad salary range of $150,000-$225,000 /year to account for varying levels of experience, skill sets, and leadership depth. Where you land in the range will depend on how your background aligns with this role.
Weāre committed to compensating based on value and impact, not just years on paper, andĀ weāre happy to have open conversations throughout the process.
š Growth & Career Opportunities at Luminize
At Luminize, growth isnāt just something we drive for our clients; itās our mindset and a bigĀ priority for our people.
We offer clear career paths and leveling guidelines so you always know where you stand,Ā whatās next, and what skills and experience you need to get there. From day one, youāll haveĀ visibility into advancement opportunities and what it takes to grow into leadership,Ā specialization, or other cross-functional roles.
Weāre proud of our strong track record of promoting from within. Many of our team leads andĀ
managers started in independent contributor roles and grew by consistently showing initiative,
curiosity, and impact. We only hire externally when needed, because we believe the best future
leaders are often already here.
Youāll also benefit from:
- Mentorship from experienced managers during 1:1s and annual performance reviews
- Cross-functional exposure to departments including content, brand management, software, supply chain, operations, and catalog
- Learning resources, including Udemy course access, and additional training programs and courses
- A culture that encourages asking questions, trying new things, and leveling up together
If youāre excited to take ownership and grow, both in your craft and your career,Ā youāll be in good company here.
Ā Ā About Luminize
Luminize is a full-service Amazon growth partner helping brands achieve next-level success inĀ a competitive digital marketplace. From creative strategy to advertising and analytics, weĀ combine expertise and hustle to fuel results for brands in CPG, health, wellness, beauty, andĀ Beyond.
Weāre not your typical agency, and we like it that way. We operate with transparency, celebrateĀ wins often, and treat every brand like itās our own.
If youāre ready to work with great people, do work that matters, and keep growing, weād love toĀ meet you!
š Apply now and letās grow together!