Head of Marketplace

Company Description

Our client is seeking an exceptionally bright, multitasking and self-motivated individual for the role of Head of Marketplace. Our client is the first multi-brand e-commerce marketplace specifically focused on the Caribbean and Central America. Their platform allows local consumers to shop both local and global brands online. 

Complete with multiple payment options and convenient, secure locker and hub locations, our client is revolutionizing the online shopping experience. This is an in office role. 

Job Description

As Head of Marketplace you will own the execution of and drive the strategy on product, category management, seller acquisition, and growth plans. This position will own a critical piece of the business, and drive ongoing success across multiple market segments in the Caribbean and Central America. 

You must possess strong analytical acumen and be comfortable generating and evaluating various forecasts, metrics, and analyses. You must be curious, a self starter, and be adept at problem-solving and managing multiple priorities effectively and efficiently. Strong communication skills (both oral and written) are critical.

You will lead and develop a team of Account Managers, Analysts and Integration Specialists. Some of the KEY responsibilities include:

• Partner with Head of ECOM/Marketing on marketing plan, web content, email, social.
• Develop an analytical framework and sound understanding of product gaps, customer needs and identify new prospective sellers.
• Ensure that the platform hosts an optimized assortment strategy that maximizes sales and margin at a product, category, country and region level through channel specific plans.

Other Responsibilities:

• Develop category management and product strategy, allowing for market specialization to optimize marketplace penetration maximize “take home” / net profit
• Work closely with leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and revenue growth through timely analysis and action.
• An obsession with the support and collaborative success of the Marketplace, our Sellers, our Operation to best serve our Customers.
• Build and manage a team of Account Managers, Business Development Managers and Integration Specialists 
• Develop and manage new programs and capabilities to drive value for Amazon's customers
• Strategic Business Development for Top Tier Seller Accounts
• Business Development of New Seller Accounts
• Drive seasonal marketing plan process, to manage in season trading activity with the support of the region marketing and merchandise planning teams
• Drive asset requirements, marketing needs to support the range of brand, category, product, editorial need
• Integrate regional trading activity with global brand and product strategies and plans
• Ensure appropriate level of analytics are created, reviewed and reported that inform decision making around assortment building, country requirements and seller improvement 
• Review processes and practices continually within function- sharing best practice with other regions/ functions and applying learning to generate improvement
• Partner in problem solving with our supplier network and partners to remove any barriers to growing business sales and relevant product selection.
   

Qualifications

• 6+ years of experience in marketplace category management with at least 2+ as a Director or above
• Startup experience a must
• Ownership of category strategy and implementation of product strategy
• Comes with a Seller network
• Experience building a brand, inclusive of having a strong understanding of consumer and product
• Strong stakeholder management skills, influencing and managing complex relationships
• Ability to analyze situations and make difficult informed decisions A proven track record in the management of significant business change 
• Knowledge of analytics and systems to support appropriate planning of product requirements Sales cycle management and processes
• Understanding of consumer and product segmentation
• Practical understanding of financial, marketing functions
• Understanding of the US seller market and Caribbean and Central American consumer markets a huge plus.
• Project management skills Strong Microsoft Office Skills including Advanced Excel Skills
• BA or equivalent degree required

Additional Information

All your information will be kept confidential according to EEO guidelines.