Product Manager (eCommerce Personalization) AO7167302
BTI SolutionsWhy work with us?
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Top skills: Excel, Data Analysis, Knowledge of Lowe’s Supply Chain
Schedule: Hybrid, 4 days in office, 1 day WFH
KEY RESPONSBILITES/REQUIREMENTS:
General Description
This is a key position managing local supply chain operations for one of Samsung’s key strategic Home Appliance customers focusing on improving synergies in core areas including: Order Management, , Inventory Management, Item Setup process, Special Order Management, ETA shipment reporting, and Returns Processing. This position is following established processes for order management, logistics and delivery. This position will interact/communicate with other areas of the business including Sales, Marketing, Logistics, and Production Planning at times.
• The supply chain analyst communicates with Lowe’s warehouses and order management team. Follows processes and protocol to achieve customer objectives related: weekly orders for stock items and special orders.
• Coordinate actions with Operations, Sales and Logistics teams for Direct Ship/Import programs to manage and develop the necessary tools/reporting/KPI’s
• Drive actions to achieve company objectives for customer service levels especially on time delivery and fill rates
• Proactively identifies and challenges activities that will detract from planned objectives
• Run reports in SAP and the customer’s portal in order to analyze their orders and other data
• Manages product life cycle as it relates to managing the final inventory of the old model and help manage forecast and orders for a new models launch date
Desired Skills / Attributes
• Prior order management experience desired
• Familiarity with SAP or another ERP system
• Experience in manufacturing /logistics environment.
• Strong Excel skills
• Experience working with a large retailer is a plus, especially Lowe’s
• Strong written and verbal communication skills
• Common sense, strong organizational skills
• Set realistic work goals and priorities
• Developing efficient processes and improving support activities